Flow
Each of the workout plans and notes provides the opportunity to chat with the athlete. This allows for separate discussions within the context of the workout plan (or note).
Flow, on the other hand, is the part of the app where you can find all conversations with athletes in all contexts in one place, as one continuous conversation. It is then easier to see the entire history of conversations with an athlete, without having to jump between workout plans.
It is also possible to talk about a general topic without a specific workout plan as a context.
Photos, voice messages and videos
Besides text, you can send photos, voice messages and short videos, in Flow and in the discussion of any workout plan or note. Only the athlete and the coaches who can see their conversation see them.
Photos
Tap the camera button (Add photos or a video) next to the message field and pick up to 6 photos. You can add a caption before sending. In the browser you can also paste a screenshot into the message field.
Location and other details hidden in a phone photo are removed before the photo is saved. Tap a photo to see it full size; Save photo downloads it.
Voice messages
Tap the microphone (Record a voice message) and speak. A recording can be up to 3 minutes long. Send voice message sends it, Discard recording throws it away.
A voice message is written out automatically: the text appears under the recording a few seconds after it is sent (Transcribing… until then), and you can read it, search for it and copy it like a typed message. The transcription uses the club's AI credits, 1 credit for a short message and about 3 for a full minute. When the club has no credits left, the message is sent as a recording only (No transcript).
Videos
Tap the camera button (Add photos or a video) and choose a video. A video is sent as a message of its own, without photos.
How long a video can be, and how long it is kept, depends on the club's plan (see Settlements and billing):
| Club | Video length | Kept for |
|---|---|---|
| Free (up to 2 athletes) | 2 minutes | 3 months |
| Standard Plan | 5 minutes | 3 months |
| Club Plan | 10 minutes | 6 months |
A longer video is refused before it is uploaded. Trim it in your phone's gallery (Edit) and send it again. After the period above, the message stays in the conversation but the video is removed (This video is no longer available.).
While a video uploads, its progress is shown in the message; Cancel upload stops it. You can keep writing in the meantime. The other person first sees Sending the video…, then Processing the video…, and gets a notification once the video can be played.
On a phone
On a phone, the camera button opens a menu: Take photo, Record video or Choose from gallery.
Drag and drop
On a computer you can drag photos or a video from your desktop onto the conversation and drop them there (Drop photos or a video here).
Dictating text
To type a message by voice rather than send a recording, use your device's own dictation: the microphone on your iPhone or Android keyboard, Win + H on Windows, or press Fn (🌐) twice on a Mac (turn it on once in System Settings → Keyboard → Dictation). The text appears in the message field, so you can check it before you send it.
Photos, voice messages and videos need the latest version of the app. In an older version they show as an empty message: update the app to see them.
View modes
- Group calendar entries: groups comments by workout, note or assessment, so a conversation about one entry stays together. When a new message arrives, the view scrolls to the group it belongs to.
- Without context: shows only the messages that are not tied to any calendar entry.
The mode selector sits in the message input area.
Unread messages
Unread comments from other people are marked with a coloured left border. Comments are marked as read automatically when you switch entry context, send a reply, or leave the Flow screen.
"Without context" mode is currently available in the browser app only. Mobile app support is coming.